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FAQ

HOW LONG IS THE BATTERY LIFE?

The durable power of the GARD PRO Ultra. The GARD PRO Ultra  is known for its impressive battery life, allowing you to enjoy all its features for longer without worrying about recharging. Compared to the Health Series, the Ultra offers significantly

MY GARD PRO VIBRATES EVERY HOUR?

Resolving unexpected vibrations on your GARD PRO Health 2. You may feel sudden vibrations on your GARD PRO Health 2, even when you are not expecting notifications or messages. This can cause confusion, but there is usually a logical explanation for t

HOW CAN I TRACK MY CARDHOLDER?

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GPS FEATURE

GPS use with GARD PRO smartwatches. Gard Pro smartwatches use your smartphone's GPS feature to track your location and activities. Why no built-in GPS?. We deliberately chose this approach to optimize the battery life of the smartwatch and reduce the

WITH WHICH APPS CAN I PAIR THE GARD PRO?

The only app that pairs with the GARD PRO: The GLORYFIT APP.Why this app?. At Gard Pro, we have carefully considered which app is the best fit for our smartwatches, and we have come to the conclusion that the Gloryfit app is the ideal choice. This de

HOW DO I ADJUST THE SIZE OF MY METAL LOOP?

How do I adjust the size of my metal band for the Health Series?. We are excited about the addition of our metal bands for the Health Series smartwatches! These bands add a stylish and durable look to your GARD PRO watch. But how do you make sure it

I AM EXPERIENCING INCORRECT HEALTH MEASUREMENTS?

What to do if my GARD PRO's readings are very off?. If you have doubts about the accuracy of your GARD PRO's readings, or if the results are inconsistent or unexpected, follow these steps to check reliability and resolve potential problems:. If the a

HOW DOES THE CARDHOLDER SECURELY HOLD MY CARDS IN PLACE?

The GARD PRO Cardholder uses an innovative friction-based mechanism to securely hold your cards inside the cardholder. This mechanism ensures that your cards stay in place while inside and remain staggered for easy access when ejected. The friction p

HOW TO INSTALL YOUR TRACKER CARD

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IS IT OKAY TO STORE PAPER OR METAL CARDS IN MY CARDHOLDER?

The GARD PRO Cardholder is designed specifically for standard plastic cards in the size of a typical credit card. We recommend avoiding the use of paper or metal cards inside the cardholder. Paper cards can get stuck in the mechanism, while metal car

DIFFERENCE BETWEEN THE MODELS

Here is a brief explanation of the difference between our models of smartwatches:. Gard Pro Health Smartwatch 2. With this smartwatch you have access to features such as heart rate monitor, blood pressure monitor, blood oxygen monitor, body temperatu

I AM EXPERIENCING BLUETOOTH PROBLEMS?

The GARD PRO smartwatch is equipped with Bluetooth to enable a number of essential functions:. Important to Know: Prerequisites for a Strong Bluetooth Connection. A good Bluetooth connection is essential for a hassle-free experience with your GARD PR

WHAT'S IN THE BOX?

With the photo below:. See what you receive when you place an order.

WATERTIGHTNESS

Health Series: waterproof up to 1 meter deep. The models have been tested and certified to a depth of 1 meter, allowing you to wear them safely while swimming, snorkeling and other water activities to this depth. With this improved waterproofing, you

CAN I PAY WITH THE GARD PRO?

Current payment options: Currently, it is not possible to make payments with our Gard Pro smartwatches. This is because the Gard Pro Health 2/2+ and the Ultra 1 do not support NFC functionality. NFC (Near Field Communication) is a technology required

WEIGHT & SIZE

The Ultra offers a more robust size for those who prefer a larger watch. The straps for this series are adjustable from 16 cm to 28 cm in circumference, providing a comfortable fit on larger wrists.

WHAT CAN I DO IF MY CARDHOLDER ISN'T EJECTING CARDS CORRECTLY?

Our cardholders are designed to comfortably hold between 4 to 6 standard-sized plastic cards, depending on their thickness. If you're experiencing issues with card ejection, please try the following steps:. Should these solutions not work, please rea

HOW CAN I RESET MY TRACKER CARD?

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IS THE TRACKER CARD WATER-RESISTANT AND HEAT-RESISTANT?

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HOW LONG DOES THE TRACKER CARD BATTERY LAST?

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